Smileys that measure the experience
Follow your development through a simple smiley question that captures the overall gut feeling.
Follow-up questions with in-depth analysis
Choose follow-up questions from a template or write your own. Respondents choose whether they want to answer or not.
The action plan comes automatically
The follow-up questions that affect the experience are identified immediately, allowing you to easily prioritize and take action.
Now you can collect feedback in a whole new way, continuously, which enables relevant improvements and actions to be implemented.
Feedback through terminals is a perfect complement to traditional surveys, as research shows that we give different ratings to the same experience depending on when it occurs. “The experiencing self,” as it is called in research, takes into account everything from buying behavior to stress levels, while traditional surveys overlook the experiencing self and instead listen to “The self that looks back.”
