With the help of new technology, we can now offer quick interviews in a completely new way. Our platform enables questions to travelers on a specific bus, people moving around near a shopping center, or visitors to a specific restaurant or amusement park.
Fluxloop
Understand the customer journey for real
How it works
- The technology is based on beacons, electronic transmitters, that communicate with existing apps on customers’ mobile phones.
- The system detects who has come near a beacon and relevant questions or information are pushed out. This means that you do not need to be present, or depend on a specific time, to receive information about the customer experience.
- As a bonus, the system can connect customers’ responses with their movements and behavior in general. For example, you can track how certain travel patterns/switching patterns in public transportation affect the traveler’s attitude.
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